Shipping Rates & Info

Tea Trekker offers the most reliable methods of delivery as requested by our customers.

We make every effort to keep shipping charges as low as possible.

Selling tea on-line is an extension of our brick and mortar store.
Our on-line tea prices are the same as those that we charge for tea in our tea shop.
We sell our tea for fair prices - we do not overcharge for tea sold on-line so that we can offer "free" shipping.

Tea Trekker.com offers FREE SHIPPING on orders with a ship-to address in the 48 contiguous U.S. states that have a value of  $100.00 or more.

Free shipping applies to on-line purchases only.

 

Address Verification

Please verify the address(es) that you give to us.

Your Shipping Address is the address to which you would like to have your package sent.

Packages that are returned to us due to an insufficient or incorrect address will be re-shipped once we are given a new address by the customer.

Shipping charges will apply to packages that are returned to us and then re-shipped, including orders that initially qualified for Free Shipping.

Also, additional re-shipping charges will apply if Tea Trekker is charged for the return of the incorrectly addressed package by the carrier.

Please double check the address you give us - mistakes are costly !

 

Credit Card Billing Address

Your Billing Name and Address must match the name and address to which your credit card statement is delivered.
An incorrect Billing Name or Address will cause your purchase to be denied by your credit card processor.

 

Shipping Schedule

We ship Tuesday through Saturday.

Orders received before 12 noon Tuesday, Wednesday, and Thursday are typically shipped the next business day after we receive the order.

Orders placed on Friday (afternoon), Saturday, Sunday or Monday will ship on Tuesday or Wednesday.

After placing your order you will receive several email confirmations from Tea Trekker.com.
See the section on PAYMENTS AND CONFIRMATION at the bottom of the page for the details.
 

Shipping Methods

A. United States Postal Service (USPS) Priority Mail:

USPS Priority Mail service is our first choice for shipping tea packages to you.

Tea Trekker's shopping cart is linked to the USPS Priority shipping chart.
All packages ship from our store which is located in Massachusetts.

The rates for USPS Priority Mail will show during the first stage of checkout after you enter your package's ship-to address and click on the
'Click to calculate shipping' button.

In most cases, USPS Priority Mail will be less expensive than UPS, however - USPS Priority Mail is neither faster nor an expedited service, but should be convenient for most Tea Trekker customers.

If you are ordering from a state or US-affiliated location on the following list, your package can only be shipped by USPS Priority Mail.
Packages shipped to these locations will be charged at a higher rate than the rate for the 48 contiguous U.S. states and Free Shipping is not available.

  • Alaska
  • Hawaii
  • Puerto Rico
  • Other Off-Shore US Mailing Addresses and APO, etc

 

B. USPS  Priority Mail International:

All International orders ship USPS Priority International Mail only.

We ship to the following countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Liechtenstein
  • Luxembourg
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • San Marino
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • United Kingdom

Remember - the rate for USPS Priority International Mail will show during checkout only after you have entered your package's ship-to address.
There is no Free Shipping available for international packages.

 

C. UPS Ground Shipping

UPS Ground is our second choice for shipping packages to you.

 UPS Ground shipping charges are calculated based on the total cost of your merchandise:
 

Purchase total UPS Ground Shipping Charge
$00.01 - $100.99 $12.00
$101.00 - $200.99 $ 15.00
$201 + $ 20.00

 

NOTE: For UPS delivery we must use a street address; UPS cannot deliver to a Post Office Box
 

D.  Free Shipping

We offer FREE SHIPPING on orders with a ship-to address in the 48 contiguous U.S. states with a value of  U.S.$100.00 or more.

These packages will be sent by  USPS Priority Mail.

Free shipping is not available for orders shipped UPS Ground delivery, orders shipped to addresses outside the 48 contiguous U.S. states, or for International orders.

Please Note - customers with qualifying orders must manually select the free shipping option,
your shopping cart will not automatically select this option for you

 

 
Payment and Confirmation

Ordering from our secure website is both safe and easy and can be accessed 24/7.

We accept MasterCard, Visa, American Express and Discover cards. TeaTrekker customers can also use PayPal.

After placing your order you will receive several e-mail confirmations.

First, one from us (Tea Trekker) that confirms that we have received your order
Second, one from Authorize.net confirming that your credit card has been charged. (or PayPal if it is used)
Third, when your package is shipped, you will receive an e-mail from either UPS or USPS with the tracking information for your package.

These confirmations will all be sent to the email address that you have provided on your account and/or order.

If you do not receive these e-mails, then please confirm that the e-mail address on your account is correct
and check your spam inbox or your spam filter - perhaps your e-mail security settings are set very high - high enough to intercept these messages.

When your package has shipped, you can also find the tracking number for a package in the information regarding an individual shipment -
After loggin in to My Account, click on Order History and then the specific package that you want to track -
the tracking number will be towards the bottom of that form.

Tea Trekker thanks you for ordering tea from us and we know that you will enjoy your purchases.