Shipping Rates & Info

General Shipping Information:

We make every effort to keep shipping charges as low as possible.

Selling tea on-line is an extension of our brick and mortar store and our on-line tea prices are the same as those that we charge for tea in our tea shop.

We sell our tea for fair prices - we do not overcharge for tea sold online so that we can offer "free shipping" or reduced shipping rates to on-line customers.

 
Free Shipping:

Tea Trekker offers FREE SHIPPING via USPS Priority Mail on orders that have a value of  $100.00 or more with a ship-to address
in the 50 U.S. states  

Free shipping is not available for orders shipped to addresses outside the 50 U.S. states, or for International orders.

Please Note - customers with qualifying orders must manually select the free shipping option, your shopping cart will not automatically select this option for you

 
Address Verification:

Please verify the address(es) that you give to us.

Your Shipping Address is the address to which you would like to have your package sent.

A package that is returned to us due to an insufficient or incorrect address will be re-shipped for an additional shipping charge once we are given a new address by the customer.

This shipping charge will apply to any re-shipped package including one that initially qualified for Free Shipping. An second additional re-shipping charge will apply if Tea Trekker is charged for the return of that undeliverable package.

 
Credit Card Billing Address:

Your Billing Name and Address must match the name and address to which your credit card statement is delivered.
An incorrect Billing Name or Address will cause your purchase to be denied by your credit card processor.

 
Shipping Schedule

We ship Tuesday through Saturday.

Orders received Tuesday, Wednesday, Thursday and Friday are typically shipped the next business day after we receive the order.
Orders received on Saturday, Sunday or Monday will ship on Tuesday or Wednesday.

 
Shipping Methods

A. United States Postal Service (USPS) Priority Mail :

USPS Priority Mail service is inexpensive and offers fast delivery.

Tea Trekker's shopping cart is linked to the USPS Priority shipping chart.
All packages ship from our store which is located in Massachusetts (zip code 01060).

The rates for USPS Priority Mail will show during the first stage of checkout after you enter your package's ship-to address and click on the
'Click to calculate shipping' button.

If you are ordering from a state or US-affiliated location on the following list, your package can only be shipped by USPS Priority Mail.

  • Alaska
  • Hawaii
  • Puerto Rico
  • Other Off-Shore US Mailing Addresses and APO, etc

Packages shipped to Puerto Rico and other off-shore US mailing addresses will be charged at a higher rate than the rate for the 50 U.S. states and Free Shipping is not available.

B. USPS  Priority Mail International:

All International orders ship USPS Priority International Mail only.

We ship to the following countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Liechtenstein
  • Luxembourg
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • San Marino
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • United Kingdom

Remember - the rate for USPS Priority International Mail will show during checkout only after you have entered your package's ship-to address.
There is no Free Shipping available for international packages.
 

C. UPS Ground Shipping

We have recently discontinued our UPS shipping service. It has become expensive due to multiple add-on-charges for many addresses
( usually 2+ the cost of USPS)  and delivery time of packages in transit is too slow for our liking. Our tea is fresh and we want it to reach
customers faster than UPS can deliver it. 

If you really need to have us ship via UPS, please contact us. We will work out these details with each customer on a one-to-one basis.

 Payment and Confirmation

Ordering from our secure website is both safe and easy and can be accessed 24/7.

We accept MasterCard, Visa, American Express and Discover cards. TeaTrekker customers can also use PayPal.

After placing your order you will receive several e-mail confirmations.

First, one from us (Tea Trekker) that confirms that we have received your order
Second, one from Authorize.net confirming that your credit card has been charged. (or PayPal if it is used)
Third, when your package is shipped, you will receive an e-mail from either USPS or UPS with the tracking information for your package.

These confirmations will all be sent to the email address that you have provided on your account and/or order.

If you do not receive these e-mails, then please confirm that the e-mail address on your account is correct
and check your spam inbox or your spam filter - perhaps your e-mail security settings are set very high - high enough to intercept these messages.

When your package has shipped, you can also find the tracking number for a package in the information regarding an individual shipment -
After loggin in to My Account, click on Order History and then the specific package that you want to track -
the tracking number will be towards the bottom of that form.

Tea Trekker thanks you for ordering tea from us and we know that you will enjoy your purchases.