Contact Info

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Due to a family illness, Tea Trekker no longer has retail store hours.
 

However, customers both local and far away can continue to enjoy the same premium tea and personalized service via our on-line store and conversations by email.

Contact Us:

Email:

Have a product question for us?

Please use the form below to ask a specific question about one of our teas.
Or to inquire about the arrival of a seasonal teas that are not currently on the website, or to ask for more information about a particular teacup or teapot that we are featuring on our website.

Please keep your questions brief and focused. We receive a tremendows amount of emails that are looking for us to assist with career decisions. Wide-ranging questions about how to visit tea factories in a tea producing country or how purchase directly from the source or how to begin your own tea business are larger in scope than we have time to answer in this format. For broad questions regarding the business of tea, you would be best served to hire a business consultant for guidance.

We try to respond to customer emails in 24-36 hours.

Thank you for your interest in Tea Trekker!

Telephone:

We are a very busy mom & pop business with a small staff. We hope you will understand that we are often unable to answer the telephone. If you wish to leave us a message about an order that you have placed please leave a call-back number and we will return your call as soon as possible. Please do not initiate a new order on the answering machine unless it is to ask us to repeat a standing order request.

Please send questions about tea or teawares to our email: send an email to us

Orders placed via telephone are slower to process than orders placed on our website.
The fastest and best method for ordering is always on our secure website, at your convenience....24/7.

Questions, address particulars, requests, gift package information, etc can be noted on your order and we will follow your instructions.
If necessary, we will contact you for clarification or more information.

Call: 413-584-5116