Store Hours/Location/Contact Info

Be sure to stop in and say 'HI' when you are in the Pioneer Valley !
 

New Hours (starting the first week of March):

Tues: 12:00 p.m. - 5:30 p.m.
Wed: 12:00 p.m. - 5:30 p.m.
Thur: 12:00 p.m. - 5:30 p.m.
Fri: 10:00 a.m. - 5:30 p.m.
Sat: 10:00 a.m. - 5:30 p.m.
Sun: CLOSED
Mon: CLOSED

 

 

Directions:

         
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From I-91 North or South, take Northampton Exit #18. Turn left at the end of the ramp heading towards Northampton Center. Approximately 1/2 mile up the road and just after the Yes Computer store you will see a large sign for  "Union Station / Spaghetti Freddy's / The Deck " on the right. Turn here - this is Railroad Avenue.

Tea Trekker is located just a few yards up Railroad Avenue in the big brick building on your left. Our neighbors are the District Attorney's offices and Don Gleason's Campers Supply. You can conveniently park in the city parking lot across from our store.

Tea Trekker is on the Northampton Greenway and Bikepath, so it is super convenient by bike or by foot.

If you are not able to personally visit the store, this is how to contact us:

Tea Trekker
2 Gleason Plaza
Northampton, Massachusetts 01060

ttquery@teatrekker.com

 

Questions - Advice - Emails:

Have a question for Bob or Mary Lou ? We want to give your questions the attention they deserve.

We ask that questions that require lengthy answers be sent to our attention via email.

For example, for general questions about tea, or for advice about what teas to purchase, or to inquire about seasonal teas that are not currently on the website, or to ask for more information about a particular cup or teapot on the website, etc., please send an email to us at: ttquery@teatrekker.com

We will respond to your questions and help you with your needs. Response time to your emails will vary depending on the day of the week- however, we normally respond within 24-36 hours. 

Telephone:

The fastest and best method for ordering is always on our secure website, at your convenience....24/7.

We are a small, busy store with a small staff. We hope you will understand that we are often unable to take mail orders over the telephone, so please leave a call back number if you wish to place an order for tea or other merchandise. Better yet, send us an email with your contact information and we will follow-up with you.

Phone orders are slower to process than orders placed on our website. Questions, address particulars, requests, gift package information, etc can be noted on your order and we will follow your instructions. If necessary, we will contact you for clarification or more information.

To reach someone on the sales floor during store hours about other store matters: 413-584-5116.

If you reach our voice mail, please leave a message and we will return your call promptly.